Try Before You Buy

1. Choose items to try. You'll see an authorization on your card, but you'll only pay for what you keep.
2. Try at home. Your trial starts when your items arrive.
3. Easy returns. Only pay for what you keep.

TryNow tracks the package and starts the trial upon delivery, at which point you'll receive a notification from TryNow. Note: if your order is shipped in multiple packages your Trial will start when the first package is delivered; you can also extend your trial by emailing our customer experience team to request an extension.

Similar to a hotel or rental car company, TryNow authorizes your card to ensure you have the funds available. When you checkout, an authorization for the full amount of your order is placed on your card to reserve funds if you choose to keep your items. An authorization is not the same as a charge in that our systems are strictly ensuring that the card that was provided at checkout is both valid and has the appropriate funds available to cover the cost of any items kept in the future. 

You can go through our regular returns process.